Projects
section-heading
I lead design and research projects for clients in tech, publishing, and civic innovation.
linkable-list
Featured projects
-
Generative research to support innovation and policy reform
-
Sesame Workshop
A unified platform and publishing strategy for all things Sesame
-
plainlanguage.gov
Website and rebrand for the definitive resource on plain language
section
Select clients
Chicago Sun-Times, Cityblock Health, Compass, Happy Cog, Macmillan Publishers, Microsoft, Nava PBC, New America, O'Reilly Media, the Parker Foundation, Pinterest, Postlight, ProPublica, and Sesame Workshop
section
Creative direction Coaching Brand and editorial strategy Design management Project definition Workshops and training
Creative direction
- Coaching
- Brand and editorial strategy
- Design management
- Project definition
- Workshops and training
Experience design
- Research
- Service design
- Information architecture
- Rapid prototyping
- Usability and accessibility
timeline-table
Past projects
| Label | Value |
|---|---|
| 2025 | Discovery research for a citywide permitting transformation initiative |
| 2024 | Service blueprinting and prototyping for the Maryland paid family and medical leave |
| 2022 | Nava rebrand |
| 2022 | Claim status tracker |
| 2021 | Massachusetts paid family and medical leave |
| 2020 | Research practice |
| 2018 | FBI crime data explorer |
| 2017 | 18F content guide |
| 2016 | Best practices in government digital transformation |
| 2016 | worker.gov |
| 2014 | How to make sense of any mess |
| 2014 | O’Reilly learning platform |